Privacy Policy

Doro Technology Solutions Ltd (“Doro”, “the Company”, “we”, “our”, or “us”) operates the Doro platform (“the Platform”, “you”, “your”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use the Platform.

By using the Platform, you consent to the collection and use of your information as described in this policy.

We collect different types of information depending on whether you are a buyer or a vendor.

2.1 Buyers

• Full name
• Phone number
• Email address

2.2 Vendors

• Full name
• Phone number
• Email address
• Business or residential address
• Identity verification documents and information

• To verify accounts and ensure platform security.
• To process transactions, payments, and refunds.
• To communicate updates, deals, or platform announcements.
• To enforce our Terms of Service, Buyer Protection Policy, and Vendor Policies.
• To comply with legal obligations and regulatory requirements.

• Your information may be shared with service providers who support platform operations, such as payment processors or logistics partners.
• We do not sell your personal information to third parties.
• Information may be disclosed if required by law or in connection with legal proceedings.

• We store your personal data securely on our servers.
• Access is limited to authorized personnel only.
• We implement industry-standard technical and organizational measures to protect against unauthorized access, disclosure, or loss.
• However, no data transmission over the internet can be guaranteed 100% secure.

• You may request access to the personal data we hold about you.
• You may request correction or deletion of your personal information, subject to legal or regulatory obligations.
• You can unsubscribe from marketing or promotional communications at any time.

The Platform may use cookies, analytics, or similar technologies to enhance your user experience, monitor usage patterns, and improve services.

The Platform is not intended for use by children under 18. We do not knowingly collect personal information from children.

This Privacy Policy may be updated periodically to reflect operational or legal changes. We will notify users of significant changes via the Platform or email. Continued use constitutes acceptance of the updated policy.

For questions or concerns regarding this Privacy Policy, please contact:

• Company: Doro Technology Solutions Ltd
• Email: hello@doro.africa
• Website: https://doro.africa