Frequently Asked Questions (FAQ)

  • How do I add my contact?
    Click the plus button at the bottom of the home screen, enter your phone number, add the services you provide, and click Save.
  • How do I edit my contact?
    Similar to adding a contact, click the plus button at the bottom of the home screen, update your information, and click Save.
  • How do I delete my contact?
    Click https://doro.ng/delete to delete your contact information.
  • How do I search for a contact?
    Use the search bar on the home screen and enter the service, business, or phone number you are looking for.
  • How do I edit my contact?
    Similar to adding a contact, click the plus button at the bottom of the home screen, update your information, and click Save.
  • How can I view my contact?
    Enter your phone number in the search box to find your contact. You can also download the app and log in to view your contact statistics.
  • How do I report a scammer?
    Enter the contact's phone number in the search box, click the flag button, select a reason for reporting, and submit your report. We will review the report and conduct an investigation before taking appropriate action, which may include blacklisting the user from our platform.
  • How do I get a verified checkmark?
    Visit https://doro.ng/premium to subscribe to our Premium membership and get a verified checkmark.
  • Should I pay someone on the platform?
    We do not advise paying anyone you meet on the platform without proper verification. Please carefully vet any contact you interact with before making any commitments.
  • I have tried to add my contact but I am not getting an OTP.
    Please call or chat with us on +2348102435967 for assistance with adding your contact.
  • Can I add someone else's contact?
    Yes. You can help someone add their contact, but they must be available to provide the OTP sent to their phone number.
  • I have added my contact but I cannot find myself.
    Search for your phone number using the search box. If you still cannot find your contact, try adding it again or download the app and log in.
  • Do you have an app?
    Visit https://doro.ng/download to download our app from the app stores.
  • I cannot find the service I offer.
    Please call or chat with us on +2348102435967, and we will assist you with adding your service to the platform.
  • I am a trader, how can I join?
    Traders can add their contacts to the platform too. Search for the product or service you offer, and if you cannot find it, call or chat with us on +2348102435967.
  • I know some service providers, but they are not on the internet.
    They can call or chat with us on +2348102435967, and we will assist them with adding their contact to the platform.
  • Do I need to pay to remain on the platform?
    No. You can join and remain on the platform at no cost.
  • How can I contact support?
    Call or chat with us on +2348102435967, or send us an email at hello@doro.africa.